Its all about you.........(and your business)

Business Mentoring/Coaching:

 

At Blue Box we can help to develop your Senior Management Team by providing individual coaching and mentoring to help them to achieve their personal and business goals

 

Virtual Boardroom:

 

We recognise that some small companies can lack the resources that their larger counterparts enjoy and take for granted.  At Blue Box we can provide those resources on a part time basis - ensuring that you get the best possible results without the overheads of having a large board.  Sometimes all you need is a fresh pair of eyes to look at a problem - or another opinion.

 

Recruitment & Retention of staff:

 

Good staff are key to the success of any business - but finding them can sometimes be like looking for a needle in a haystack.  We can help you throughout the recruitment process - from designing the job description in order to attract the right calibre of candidate, through advertising the vacancy in the best places, screening potential candidates, all the way to supporting you during the interview stages.

Once you have the right staff in place, we can help you ensure that you keep them, and keep them happy.  We can work with you to design reward and recognition schemes, identify potential hotspots, and identify workplace stressors that are likely to affect your workforce.

 

Business Health Check:

 

Blue Box is completely independent of any other business or technology providers.  As such we can come into your business and provide a completely unbiased view.  We can help you identify your strengths and weaknesses  (and we can help you to put things right)

 

Measure the financial health of your business on-line now at www.insolvencyhelpline.co.uk/interactive-tool/financial-health-calc.php

 

 

Customer Satisfaction:

 

Successful businesses are those that know who their customers are and how to keep them.

We will help you measure current satisfaction, benchmark you against your competition, and design ways in which to improve the service you give and ultimately improve satisfaction levels.

 

Customer Service and Contact Centre Operations:

 

First contact with your customers is important - you want to give the right impression.  In the majority of companies the first point of contact is via a contact centre or through your switchboard.  How do you know that your customers can get through? How do you know what kind of impression they get at that vital first point of contact?  We can undertake a full review of the customer journey.

 

Manufacturing, operations and supply chain optimisation:

 

Are you LEAN? Do you know where your bottlenecks are? Do you know how much raw material and finished product you have in stock?  We will review your supply chain from end to end to make it as efficient as possible.  We will help you to identify where your value-adding activities are.

 

Project Maagement:

 

We have PRINCE2 qualified project managers who can help you to run your projects - delivering results on-time and within budget.

 

 

 

 

 

Contact us:

e-mail: enquiries@blue-box.org.uk

Tel: 0191 645 0695 or 0191 645 0675

Mobile: 07961 044141.